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I live in new york city, which has been ranked one of the best places in the country for dating. here's why i think it's actually terrible.
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NJ Singles is the worst investment I have ever made! You meet with a "sales person", but never with the actual match makers? How can they match when they don't know you? Months go by without any communication, but they claim they have "thousands" of singles.
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I paid for a service, but I have to be the initiator to receive my next introduction. When you complain they send you a introduction with someone that clearly does't meet your criteria I cancelled my membership and took a "loss" on this investment Buyer beware: do not an agreement with this company, because they do not provide refunds! I learned this the hard way after 4 failed dates. I tried to work with them, but they consistently paired me with dates who did not meet my criteria -- even after I reminded them of what I was looking for older, college-educated, and divorced with kids - not a laundry list!
It's a great concept, but unfortunately, they're getting their butts kicked by online services that are a fraction of the cost. They need to do something to regain any prestige there was with having a matchmaker or they'll be out of business soon. I agree with BBB's assessment of an "F" rating.
They have made a positive effort to match me with women that I can try to make a match with based on my interests. My hope is to find someone that I share similar interests as well as someone who I am attracted to.
The whole match has not occurred but they consistently try to find someone for me. NJ single has kept me in mind beyond my initial agreement. I hope to receive a match of someone who I am attracted to who has similar interests. Having a conversation beyond looks is very important as well. The staff is very Professional, attentive and truly cares about finding the best match for you! The initial call was courteous and then the intake with Lauren was sincere and very thorough.
More importantly she was caring about my needs. Jane was extremely professional as my matchmaker and still is. Anytime I call for her she always takes my call.
That is what the service business is all about! I understand the service business very well and sometimes a match won't happen on your first referral it is a s driven business. New Jersey Singles is a excellent dating service.
I could not believe they found what I was looking for. If your serious about finding companionship, New Jersey Singles is a great choice. This is one of the worst and most deceptive companies I have ever worked with. They are a fraud. Referrals do not meet the criteria.
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I met with Lauren who promised they had a book of career men and then as soon as I spoke with Susin she said they in fact did NOT have those referrals. Susin is aggressive, unprofessional and almost impossible to reach. When you do reach her, she tries to convince you of criteria you do not want. I spent a lot of my valuable time meeting with Lauren.
Within minutes of meeting the referral it was evident that he did not meet my criteria and yet when I spoke with NJ singles they acted surprised.
For example, I was very specific I did not want to date someone in education with a typical schedule and yet the referral told me he works and has even more reduced hours in the summer because he's in education. After explaining to Susin I spent time with Lauren very specifically stating my criteria, she once again asked me to stray from my criteria and date someone more than 10 years older than me.
They claimed they had a large database of men and yet did not produce.
I am very disappointed in the way this service takes advantage of women and they have absolutely no conscious. New Jersey Singles Response. We are sorry to hear that Ms. We, New Jersey Singles, are not a fraud.
Where to meet great singles
We have been in business for over 30 years and have had many happy couples meet thru us, and have had many marriages. The match she is speaking about in this complaint has a very high position in education Principal with a masters degree, not at any time were we told not to match her with someone in the education field, and because of his very high position we felt it was a great referral.
The only time we ask, or mention, dating someone outside of anyones preferences is when we feel the match is exceptional and worth going outside someones preferences for. She did not have to meet this person if she did not want to, but most clients like us to mention it to them just in case they want to open up on their preferences and because they trust our judgement.
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Soon after that match was sent out we received a chargeback notification from this clients credit card, which means it's in dispute. We can not match anyone and send anyone a match if they are in dispute with us and their credit card.
We reached out to Ms. We also offered her as much complimentary hold time that she needed since she mentioned she was going thru some personal things. We will be reaching out to Ms. We appreciate this feedback and hope this will help us resolve this matter with her.